By Anonymous · 2026-08-25 · 357 views · 4 votes
Our exit popup converts fine on desktop but on mobile it fires when people swipe back or scroll fast and it's clearly annoying them (bounce rate went up after we added it).
Is there a popup app with a sane mobile trigger? Something like "scrolled 60% then idle 5 seconds" rather than the fake exit-intent stuff.
storefront_sam
Most of the decent ones let you set separate rules per device. What we do on mobile: no exit trigger at all, instead a slide-up bar (not a full popup) after 50% scroll + 8 seconds on page, only on product and collection pages, once per 7 days. Conversion on the bar is lower than a popup but bounce didn't move and the list still grows.
Turn the mobile exit-intent off entirely, it's guessing based on scroll velocity and it guesses wrong.
storefront_sam · 2026-08-26 · 5 votes
Most of the decent ones let you set separate rules per device. What we do on mobile: no exit trigger at all, instead a slide-up bar (not a full popup) after 50% scroll + 8 seconds on page, only on product and collection pages, once per 7 days. Conversion on the bar is lower than a popup but bounce didn't move and the list still grows.
Turn the mobile exit-intent off entirely, it's guessing based on scroll velocity and it guesses wrong.
Anonymous · 2026-08-27 · 0 votes
Did exactly this. Bounce rate back to where it was in 3 days. Should have just asked here first.