Merchants helping merchants.
Real experiences with Shopify apps, from people who pay for them.
- Klaviyo vs Omnisend for a small fashion store — honest experiences? — We're at about 2,000 subscribers and Klaviyo's bill is starting to hurt relative to what we actually send (one campaign a week + the standard flows). Has anyone (6 replies, email-marketing)
- Which app categories should we add next? — We've got eight categories with picks so far. Working through the next batch and would rather build what you need than what's popular in the App Store. Currentl (3 replies, general)
- SMS marketing for a UK store: worth it at all? — Everyone on the US side seems to swear by SMS. We're UK, homeware, ~4k email list. The compliance side looks more annoying here and the per-message cost is high (2 replies, email-marketing)
- Spin-to-win wheel: is it worth it or does it just annoy people? — Coffee store, decent traffic, weak email list. Considering a discount wheel popup. Half of me thinks it's tacky, the other half has seen the conversion numbers (3 replies, spin-to-win)
- Got an email from an app developer offering "free lifetime plan for a review" — Installed an app last week, got an email two days later: leave a 5-star review and they'll upgrade us to their top plan for free, forever. Feels off. Is this no (3 replies, general)
- AR 'view in your room' for a furniture store when we have zero 3D models — Mid-size furniture store (sofas, sideboards, a lot of oak). Customers keep asking "how big is it really" and returns on the bigger pieces are mostly "didn't fit (3 replies, 3d-ar)
- Looking for: simple size chart / fit guide app that isn't $15/mo — Small apparel brand. I need a size chart popup on product pages, different chart per collection (tops vs bottoms vs kids). That's it. Everything I find is eithe (3 replies, app-requests)
- Post-purchase upsell: revenue share vs flat fee, where's the break-even? — We're on a flat-fee upsell app ($35/mo). Considering one of the ones that charges a % of upsell revenue instead, because on paper it's cheaper for us. Then I di (3 replies, upsell-cross-sell)
- Show and tell: what's in your app stack and what does it cost? — Curious what people are actually running. I'll go first. Leather goods, ~250 orders/mo, Shopify Basic: - Reviews: free tier - Email: $30/mo - Upsell: free tier (5 replies, general)
- Exit-intent popup that doesn't fire on mobile back-swipe — Our exit popup converts fine on desktop but on mobile it fires when people swipe back or scroll fast and it's clearly annoying them (bounce rate went up after w (2 replies, popups-forms)
- Recharge quoted us $99/mo minimum. Is that normal for 40 subscribers? — Small roastery. We have about 40 active subscribers on a subscribe-and-save setup and we're growing maybe 5-8 a month. Got a quote that starts at $99/mo plus a (3 replies, subscriptions)
- Anyone using an SEO app that does more than rewrite meta tags? — I manage a couple of client stores. Most "SEO apps" I've tried are glorified meta tag editors with a scary red score to make you upgrade. What I actually want: (2 replies, seo)
- Which loyalty app actually gets used by customers? — Candle store, ~35% repeat rate already. Thinking about a points program but I've seen so many stores with a floating "Rewards" widget that nobody clicks. For th (3 replies, loyalty)
- Back-in-stock alerts without paying per notification — Small ceramics shop, everything is made in batches so things go out of stock constantly. I just want a "notify me" button that emails people when I restock. Ema (3 replies, app-requests)
- PageFly vs GemPages on Dawn — Core Web Vitals reality check — Dawn theme, currently scoring 90s on mobile. I want to build 3-4 landing pages for paid traffic and I'm worried a page builder will wreck that. Has anyone measu (3 replies, page-builder)
- Bundle app with tiered discounts that doesn't break the cart drawer — Skincare store, Dawn theme, about 400 orders a month. I want a bundle where the discount goes up as they add more: 2 items 10%, 3 items 15%, 4+ 20%. I've tried (4 replies, app-requests)
- Free review app that handles photo reviews AND doesn't watermark everything — Starting from zero reviews. I need photo reviews, review request emails, and ideally import from AliExpress (yes, dropshipping, no judgement please). Every "fre (3 replies, product-reviews)
- Read this first: how the forum works — Welcome. This is a place for Shopify merchants to help each other pick apps without getting sold to. A few ground rules so it stays useful: 1. No account needed (3 replies, general)