Omnisend review

Cheaper alternative to Klaviyo with the same core toolkit

Best Match in Email Marketing & SMS · Free plan · from ~$16/mo · 4.8/5 from 5,800+ reviews

Omnisend covers the same job as Klaviyo for stores that run the standard flows: welcome, abandoned cart, browse abandonment, post-purchase. It bundles SMS and push, ships gamified signup forms, and its free tier includes live support. Segmentation is simpler, which for most stores is a feature.

Where it wins

  • Roughly half Klaviyo's price at the same list size
  • Email, SMS and push in one plan
  • Migration from Klaviyo is a one-evening job
  • 24/7 support even on the free plan

Where it falls short

  • Segment builder is less flexible for complex logic
  • No predictive analytics
  • Template library is smaller

Skip it if

Your revenue depends on multi-condition segments like 'bought X but not Y, opened three of the last five emails'.

Features

  • Same core flows: welcome, cart recovery, cross-sell
  • Email + SMS + push notifications included
  • Gamified signup forms (Wheel of Fortune)
  • 24/7 live support on every plan, including free

Best for: Stores that want Klaviyo-style automation at roughly half the cost.

View Omnisend on the Shopify App Store

Omnisend versus

Also in Email Marketing & SMS